APA   Click to copy
Hagman, J. (2012). Joining the Twitter conversation. Public Services Quarterly, 8, 78–85.

Chicago/Turabian   Click to copy
Hagman, Jessica. “Joining the Twitter Conversation.” Public Services Quarterly 8 (2012): 78–85.

MLA   Click to copy
Hagman, Jessica. “Joining the Twitter Conversation.” Public Services Quarterly, vol. 8, 2012, pp. 78–85.

@article{hagman2012a,
  title = {Joining the Twitter conversation},
  year = {2012},
  journal = {Public Services Quarterly},
  pages = {78--85},
  volume = {8},
  author = {Hagman, Jessica}
}